PDF Report Generator FAQ's
Technical questions
Yes. PDF Report Generator works on any windows versions after Windows 2000.
Yes. It works with VB6 and Access/VBA but only Win32 dll component.
We offer free support for everyone, but our customers have priority on support and get phone support as well. All regular customers will get support questions processed within 24 hours. We offer phone support 9 AM - 5 PM (GMT +1) every working day. All support questions should be sent to
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No. PDF Report Generator is completely stand-alone and does not require any PDF printing drivers or something similar.
Yes, our product will work on x64 platform. However currently all our builds are done for x86 platform so you cannot integrate components correctly unless you are compiling for x86 platform.
Sales questions
Yes. Our licensing is done per developer working on specific project only.
No. By activating PDF Template Editor you are just notifying us that you are using it, so our support can work with you on possible problems and collect some feedback.
You should contact us at
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or call us at +44 845 868 5993
All processing of your payment is handled by Plimus which uses strongest possible encryptions and has all valid certificates to complete your payment securely and safely.
We offer appropriate trial period for both PDF Generator products and during that period you can see full functionality of our products and see if it satisfies your needs. This means no refunds.
Your license key will be delivered to you by email after purchasing. In case you didn't received valid license key or you don't know how to apply it please contact us at
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or call us at +44 845 868 5993
We keep track of all our customers and in that case please write to
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.
Yes. But only if you are contacted directly by our sales guys. There are lot of factors involved in getting discount but if you are contacted by a sales guy directly through email feel free to work out some discount with him.
Questions
Check our
contacts page to and feel free to contact us through email or phone.
